WE TRULY HOPE YOU ARE 100% HAPPY WITH OUR LASHES!


DUE TO SANITARY AND HEALTH REASONS, LASHES ARE NOT ELIGIBLE FOR REFUNDS OR EXCHANGES.


IF A PRODUCT IS DEFECTIVE, YOU MUST NOTIFY US WITHIN 48 HOURS OF RECEIVING THAT PRODUCT TO BE ELIGIBLE FOR A REFUND OR EXCHANGE.


SALE ITEMS: WHICH INCLUDE ITEMS SOLD WITH A PROMOTIONAL CODE OR MARKED DOWN IN PRICE, ARE FINAL SALE. NO EXCEPTIONS!


HOW TO RETURN AN ITEM TO LASH ME UP GIRL

AFTER YOU HAVE READ THE ABOVE, PLEASE EMAIL US AT INFO@LASHMEUPGIRL.COM REQUESTING INSTRUCTIONS ON HOW TO RETURN AN ITEM. MAKE SURE TO INCLUDE ORDER NUMBER AND SHIPPING ADDRESS.

RETURNS PROCESSING TIME

ONCE WE HAVE RECEIVED YOUR PACKAGE, YOUR RETURN WILL BE PROCESSED WITHIN 5-10 BUSINESS DAYS AND YOU WILL BE NOTIFIED VIA EMAIL. IF YOU HAVE REQUESTED A REFUND DUE TO A DEFECT, PLEASE NOTE THAT YOUR BANKING INSTITUTION MAY REQUIRE ADDITIONAL DAYS TO PROCESS AND POST THIS TRANSACTION TO YOUR ACCOUNT ONCE THEY HAVE RECEIVED THE INFORMATION FROM US (TYPICALLY 2-5 BUSINESS DAYS). ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.